Version3 of my report is almost complete. This time around I’ve made several changes and corrections and I’ve also included a change-log to show all the changes I’ve made. I’ve taken more contributions from the community as well so the report is slightly longer and yet easier to read. The special thing about this report more than any other is that I will be submitting it when the petition signatures reach 2000 AND I will be submitting it directly to a top figure at Samsung who contacted me after my first report came out.
An update to my previous article on my i8910’s white screen of death: I’ve taken it back to the retailer and they said I should expect it back in 3 weeks. That basically means I’m not getting it until after the holidays and that really sucks. Someone else had the exact same problem as me in the forums so we might be seeing more white screens of death soon!
All that glitters…sometimes has bugs
With the recent announcement of the new Gold Edition of the i8910 it is hoped that new firmware will come, but who knows?
I haven’t seen shots of the phone from behind but I’m guessing it is going to have a similar to the back panel to those on early models seen in February when the phone was announced.
In an unfortunate twist of events, my i8910 is dead! Yup, it showed the white screen of death (wsod). I’ve Googled it, searched several forums and stuff but I’ve found nothing – nothing that even closely resembles it. I’m assuming I bought a faulty device but it has worked flawlessly for the past 2 months or so; so sad after my petition and reportL. But never the less I will continue my efforts and return the phone for repairs or whatever tomorrow.
I was in the middle of a phone conversation when the screen just went all white; a stained sort of white. As I touched the screen I could hear the sounds and feel the vibrations, meaning that everything else was and is working. I’ve tried everything, switching the phone off then on, checking for updates, syncing, hard reset, soft reset, taking out the battery, leaving in on, leaving it off and nothing stillL. Leaving it on the charger it starts to heat up like crazy and I don’t want to leave it there for too long to find out what happens. Here are some screen shots:
Really sad for me… I’ve switched back to my trusty innov8, I used it to capture these horrific images and it did a decent job really. Hopefully my i8910 will be back by Christmas, but knowing the retailer, that’s not likely…
Update1: I took it back to the retailer and I’m waiting for repairs to finish. I’m still not sure what the problem was/is I’ll have to wait for an update from them. Hopefully I’ll get it shortly after Christmas.
Update2: According to the retailer its the result of physical damage! I quote:
Change LCD as screen was damaged due to Impact.
Worse still, it’s not covered under warranty and I have to pay $150 to fix it! Ouch. That’s a quarter of the price of this phone! Double ouch.
For Samsung to live up to its promise to maintain, improve and fix problems with the Samsung i8910/Omnia HD. We paid a lot for this device and we expect as much back. If not with Android, at least to fix the firmware/software problems so we get what we put down our hard-earned money for.
Not too shabby but the petition statement was sort of rushed, I’ve been criticized quite a bit about it. Got some advice from Steven Litchfield of http://www.allaboutsymbian.com from the Phones Show, one of my favorite podcasts. Hope it gets enough momentum I’ve been putting a lot of effort into this. I’m currently working on a report that I will send to Samsung Mobile. It could take up all my summer break but its all for a good cause. I mean I love the phone, its got a lot of potential but I think for that potential to be realized some people need to be pushed – no shoved – AK.. ok, getting carried away, but you get my point. Sweet. That’s my first post and I’m loving it!