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  • Version 2 of my report for Samsung Mobile

    Posted on November 27th, 2009 anphase 3 comments

    My report on the Sam­sung i8910 v2 is complete..

    i8910 report

    Big­ger, bet­ter and stronger!!! Over here: Report on the Sam­sung i8910 v2 final enjoy! This took me hours, please take time to read it. I hope it has the impact I wish for — enough for  Sam­sung to actu­ally do something..

    Abstract

    The report was pre­pared to high­light prob­lems with the Sam­sung I8910 firmware and soft­ware and to sug­gest pos­si­ble solu­tions and addi­tions that can be made to make it bet­ter for the users. The report will cover fac­tors that are only software/firmware related (which can there­fore be addressed in an update by Sam­sung). It has been pre­pared in col­lab­o­ra­tion with mem­bers of sev­eral forums related to and/or ded­i­cated to the Sam­sung i8910, backed by a peti­tion signed by ­­­more than 1460 peo­ple (as of 27 Novem­ber 2009) from all over the world at http://www.petitiononline.com/fixi8910/petition.html at the time of writ­ing. Prob­lems dis­cussed include– lack of firmware updates for cer­tain regions in which the phone was offi­cially launched, inex­plic­a­ble lag or delays in open­ing the media and appli­ca­tions fold­ers, faulty web browser that crashes out of web­sites with­out warn­ing, lack of auto focus func­tion in video capture(although it can be achieved by tap­ping the phone lightly) and the lack of kinetic scrolling, a fea­ture which has been imple­mented in the a new Chi­nese firmware update but not in any other, to name a few. The report also cov­ers the accom­plish­ments made by indi­vid­u­als such as hyperx and se7en (forum names) in the online com­mu­ni­ties to fix these prob­lems and oth­ers and their short com­ings. As indi­vid­u­als tak­ing time out of their busy lives with­out as much expe­ri­ence, resources and knowhow as Sam­sung engi­neers, they can only go so far which is why we need Sam­sung Mobile to play its part. Also promised, was an appli­ca­tions store for the i8910 [2] but sadly the device is not sup­ported even though it is flaunted in the adver­tise­ment for the store.  One of the main fea­tures of the device is its HD video record­ing capa­bil­ity. Again it falls short by not deliv­er­ing the promised 24 frames per sec­ond [3] but 20 or less. We also sug­gest the pos­si­ble imple­men­ta­tion of the Symbian^2/3, Android 2.0, bada, Maemo or Qt. These plat­forms are/are going to be well sup­ported and as users, that’s all we want from Sam­sung– support.

    Cheers

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    • Con Giakamozis

      Highly com­mended report.
      Hope­fully will push them into doing some­thing useful.

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    • Mike

      Hey folks!

      Nice report, but I’m afraid you’re incor­rectly posi­tion­ing the prob­lem. A year ago I bought N95 8GB — work of tech­no­log­i­cal art, 2 CPUs (or cores, not sure), 8GB mem­ory, Sym­bian S60v3 — per­fect hard­ware base! But real­ity destroyed by soft­ware:
      – No updates for Mid­dle East Region (or late by atleast 1 year)
      – Cam­era set­tings defaults to over­ex­posed
      – Audio player has no equal­izer
      – Built-in browser is buggy
      – To work with Flash, you should make firmware upgrade, which accord­ing to peo­ple causes GPS to stop fix on satel­lites
      – Absence of offi­cial changelog
      – Con­stant delays in phone nav­i­ga­tion, if you installed 5–10 pro­grams, espe­cially if some of them are started with the phone. Delays con­tinue even after phone is fully loaded.
      – For­mat­ting do not help, as long as you return to the same apps.
      – To speed up, you should dis­abled “desk­top” icons, which is ini­tially wrong
      – When browser + mp3 player open, its nor­mal sit­u­a­tion to have your phone stuck with white screen and infi­nite vibra­tion
      – There is no way to add/remove input lan­guages (for exam­ple, I use both Russ­ian and Ara­bic input, but as there is no such region, I have to choose: reflash for Rus­sia, or keep writ­ing in translit).

      So, basi­cally, I believe most mobile com­pa­nies shar­ing the same “f*** con­sumer by money and aban­don him” pol­icy. I heard iPhones have even more ter­ri­ble stuff.… but never used them, so don’t know.

      Best of luck!

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    • http://anphase.wordpress.com anphase

      I agree with you there with most of the stuff except the Apple bit. I’ve watched the iPhone evolve in the last 2 years from one thing to another. First there where no apps, then came web apps, then the app store changed the game, then copy and paste and all that. The kind of sup­port we need from Sam­sung is the kind that Apple is giv­ing. The iPhone is a plat­form not just a device, its an invest­ment. I bought my iPod Touch about 2 years ago and still it gets firmware updates that make it even bet­ter and these updates go hand in hand with the iPhone. Apple is what we want Sam­sung to be. Prob­a­bly is there was no Apple and iPhone, we would have just let Sam­sung walk all over us and waste our time with­out a fight! But this is not over, this is just the beginning..

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